You can request a refund on Steam for nearly any purchase, for any reason. Here's a breakdown:
Eligibility: Generally, you need to request the refund within 14 days of purchase, and you must have played the game for less than 2 hours. There are some exceptions, especially for pre-purchased titles.
How to Request a Refund: You initiate the refund process through the Steam Support website. Navigate to "Purchases," select the game you want to refund, and choose the option to request a refund.
Reasons for Refund: Steam provides a dropdown list of common reasons for refund requests. You can select one of these or provide your own explanation.
Where You Get Your Refund: You can generally choose to receive the refund to your Steam Wallet or back to your original payment method.
Exceptions and Special Cases: There are some situations where standard refund rules may not apply. This includes DLC refunds, in-game purchases, bundled games, and gifts.
Abuse of the System: Steam reserves the right to deny refund requests if they believe the system is being abused.
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